Assessing Job Satisfaction Among Health Workers in Catholic Hospitals in the Western Region of Ghana: A Case Study of Holy Child Catholic Hospital and Father Thomas Alan Rooney Memorial Hospital, Asankrangwa
DOI:
https://doi.org/10.64261/pajhps.v1n1.004Keywords:
Job satisfaction, healthcare workers, education, faith-based institutions, human resourcesAbstract
Background: Job satisfaction is a critical determinant of health worker retention, performance, and patient care quality, particularly in mission-based institutions operating under resource constraints. This study assessed job satisfaction among healthcare workers in two Catholic hospitals in the Western Region of Ghana—Holy Child Catholic Hospital in Fijai and Father Thomas Alan Rooney Memorial Hospital in Asankrangwa.
Methods: A descriptive cross-sectional design was adopted, involving 234 health workers selected through convenience sampling. Data were collected using a structured self-administered questionnaire and analyzed using descriptive statistics (means and standard deviations) and inferential tests (independent samples t-test and one-way ANOVA). Job satisfaction was assessed using a 4-point Likert scale, with mean scores above 2.50 indicating satisfaction.
Results: Respondents reported moderate to high job satisfaction across all indicators, with the highest satisfaction related to collegial relationships (M = 2.89), supervisory support (M = 2.82), and sense of purpose (M = 2.80). The independent t-test showed no significant difference in satisfaction by gender (p = 0.31). However, one-way ANOVA revealed a statistically significant difference by educational level (F = 4.07, p = 0.008), with more educated staff expressing higher satisfaction.
Conclusion: Healthcare workers in Catholic hospitals are generally satisfied with their work, particularly in relational and intrinsic aspects. Educational level emerged as a significant factor influencing job satisfaction. These findings underscore the need for targeted human resource strategies that promote inclusive development opportunities and leverage non-financial motivators to sustain a committed workforce in faith-based health institutions.
Keywords: Job satisfaction, Catholic hospitals, healthcare workers, Ghana, education, faith-based institutions, human resources
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